 The
maintenance and repair of UPS systems, battery chargers, inverters,
batteries, regulating transformers, and other equipment provided by
AMETEK Solidstate Controls (ASC) may require assistance from one of
our trained personnel. Although many problems can be resolved by calling
our technical support desk, there are occasions when it is necessary
to dispatch a technician to the site. Our technicians are competent,
factory trained, and experienced in the installation and maintenance
of all ASC equipment. For emergency situations, technicians are dispatched
to your site within 24 hours of your initial call. Technical service
rates and a listing of our world-wide client services locations are
available upon request. This service is available for both in-warranty
and out-of-warranty repair.
SERVICE FEATURES
Our technical service representatives are technically competent, factory trained, experienced in the operation, troubleshooting and repair of the equipment. When you order on-site services from ASC you can be sure that this representative is trained and authorized to perform the services as stipulated. Our technical service representatives will furnish written reports to the purchaser that the equipment has been inspected, repaired and adjusted by them, or under their direction, and that it is ready for service. All this shall be done prior to placing the equipment on-line. The duties of the technical service representative may include, but may not be limited to, the following:
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